SXSW, LLC (“SXSW”) is proud to produce our family of events, including SXSW® Conference & Festivals, SXSW EDU® Conference & Festival, and SXSW Gaming (“Events”). The following Registration and Credentials Terms and Conditions (“Terms”) apply to you and any party you are registering for participation in any SXSW Events (“Participant”), and such Participant’s registration, attendance, participation, enrollment, and/or application for involvement in the Events, including, without limitation, your purchase and/or possession of any SXSW Event entry credentials whether physical or digital, such as wristbands for the SXSW Music Festival, SXSW Film Festival, and SXSW Gaming (collectively referred to as “Wristbands”), badges, tickets, passes, and giveaways (collectively, “Credential(s)”). By clicking “accept” below, and/or by obtaining your Credentials you agree to these Terms.
1. SXSW and its agents and representatives are the sole creators, sellers and distributors of SXSW Credentials. Any Credential not created by and legally acquired from SXSW or its authorized agents or representatives will be considered fraudulent and invalid, and subject to revocation. SXSW reserves the right to pursue any and all legal action available against any person or entity involved in the creation, dissemination or use of an unauthorized Credential.
2. Refund & Revocation Policy. All Credentials are the sole property of SXSW. SXSW may, in its sole discretion and at any time determined by SXSW, cancel, revoke, or refuse from any individual or company the following: Credentials, purchases, and/or hotel reservations made through SXSW. SXSW will not be responsible for any penalty, fee, loss, or expense that might result from such action.
- a. SXSW does not issue refunds under any circumstances. Any and all payments made to SXSW are not refundable for any reason, including, but not limited to, failure to use Credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases. SXSW will not issue refunds for Credentials that have been revoked.
b. Unused Credentials have no monetary value and cannot be credited to future years or events. SXSW will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the SXSW office.
c. Lost or stolen Credentials will not be replaced. In the event Credentials are lost or stolen, new Credentials will need to be purchased at full price for a Participant’s continued access to the Events, including, without limitation, showcases, parties and conference content.
d. Use of a Credential by anyone other than the authorized individual will result in revocation of the Credential without a refund.
4. SXSW Credentials are issued to, can be picked up by, and used by only the Participant named in the registration. Credentials are non-transferable after they have been picked up. For security reasons, and to allow entry into an applicable SXSW Event, each Participant must wear their Credential as follows: badges must be on the SXSW-issued lanyard around Participant’s neck while participating in Events, and Wristbands must be securely affixed to the Participant’s wrist and remain on the Participant’s wrist throughout the SXSW Event. No other laminates may be worn on the SXSW lanyard for the badge to be valid. If a Credential is not worn correctly by a Participant, SXSW reserves the right to deny that Participant’s entry into SXSW Events.
5. SXSW Credentials allow the Participant entry to specific defined events, but cannot guarantee admission to every SXSW Event. Event admission is subject to venue capacity and age restrictions in compliance with state and local laws. Age restrictions and capacity are specific to each venue. Venues may each have their own restrictions limiting entry with certain food, beverages, or other items such as chairs. Wristbands are valid Credentials for specific Events applicable to the Wristband type, but will not afford the Participant access to: the SXSW Trade Show, conference and keynote sessions, or other SXSW conference activities, unless SXSW specifies otherwise.
6. SXSW Credentials may not be used as a prize or incentive in any form of promotion, contest, game, or sweepstakes without advance written approval from SXSW.
7. Tampering with any Credentials, including, without limitation, Wristbands (e.g., stretching, tearing, cutting, taping, etc.) is not permitted. If tampering is evident, the applicable Credential will be invalidated and confiscated and Participant will not be allowed entry to any/all SXSW venues and Events where the Credential is required.
8. SXSW is not responsible for lost or damaged items dropped off at the Registration Help Desks during the Events. Lost and Found will be located at Registration during the Events. Participants can drop off found items at the Registration Help Desks during the Events. Participants can also email a description of an item and the location it was lost/found to firstname.lastname@example.org. After ninety (90) days following the event, unclaimed lost and found items may be disposed of in SXSW’s discretion.
9. Photographs and/or audio/video recordings taken at the Events by SXSW, or others on behalf of SXSW, may include a Participant’s image, name, voice and/or likeness. By attending and/or participating in the Events, each Participant hereby grants SXSW permission to use, and to sublicense to third-parties, the Participant’s photograph, image, likeness, voice and statements for any purpose, including but not limited to commercial purposes, without compensation or credit to the Participant, in any and all media now known or hereafter devised. Participant further acknowledges and agrees to SXSW’s Attendee Photo and Video Policy.
10. Event Participants agree to the SXSW Code of Conduct. SXSW reserves the right, without refund, to revoke the Credentials of Participants whose conduct violates the Code of Conduct.
11. SXSW is a private event and maintains a Weapons-Free Policy. Participants are prohibited from carrying weapons of any kind, including concealed or displayed firearms. Participants are not permitted to bring weapons onto the premises of any SXSW Events. SXSW, the premises presenting SXSW Events, and/or SXSW clients may check the bags of Participants before allowing entry into a venue. SXSW reserves the right, in its sole discretion, without refund, to deactivate and/or revoke the Credentials of Participants who violate this Weapons-Free Policy. Participant agrees that this policy is in force, and agrees to comply with the policy, regardless of whether signs prohibiting weapons are posted at the premises of any official SXSW Event.
12. Each Participant understands that participating in the Events is voluntary and may involve certain risks of physical injury, damage to property, and other damages or losses that may be sustained by a Participant. Each Participant assumes all risk of damages, property loss, and personal injury which may occur by participating in the Events.
13. IN NO EVENT SHALL SXSW BE LIABLE TO ANY PARTICIPANT, OR ANY OTHER PERSON OR ENTITY FOR ANY PERSONAL INJURY OR DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF BUSINESS PROFITS OR OTHER PECUNIARY LOSS, INCLUDING ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, ARISING OUT OF ANY PARTICIPANT’S USE OF THE REGISTRATION, CREDENTIALS AND/OR PARTICIPATION IN THE EVENTS, EVEN IF SXSW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14. EXCEPT AS MAY BE EXPRESSLY SET FORTH IN THESE TERMS, PARTICIPANT’S PARTICIPATION IN THE EVENTS, AND ALL SERVICES AND PRODUCTS PROVIDED IN CONNECTION WITH THE EVENTS, ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, AND NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR OTHERWISE, ARE MADE WITH RESPECT TO THE SAME, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR SAFETY, OR ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING. SXSW EXPRESSLY DISCLAIMS ANY WARRANTIES NOT EXPRESSLY STATED HEREIN.
15. Each Participant (each an “Indemnifying Party”) agrees to indemnify, defend, and hold SXSW and its officers, employees, volunteers, contractors, suppliers, and representatives harmless from and against any and all claims, demands and all other liabilities, including, but not limited to, costs and attorneys’ fees, made by any third party arising out of or in connection with the Indemnifying Party’s use of the registration(s) or Credentials, or any violation of the Terms by the Indemnifying Party.
16. The Terms will be governed by the laws of the State of Texas, without regard to its principles of conflicts of laws. Each Participant and SXSW hereby irrevocably submit to the exclusive jurisdiction of the United States federal and state courts located in Austin, Texas and agrees that any such court will be the proper forum for the determination of any dispute arising hereunder.
19. SXSW reserves the right to make changes to the Terms at any time without notice to each Participant, so please check back and review the Terms from time to time. In the event that any term or provision of the Terms shall be deemed invalid, illegal or unenforceable in any respect, such term or provision shall be deemed severable and shall not affect the validity and enforceability of any remaining term or provision.